2018 행정업무운영 편람
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2019.10.18 15:21
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제1장 행정업무 운영 개요 1
1. 업무의 의의 ························································································ 3
2. 운영의 의의 ························································································ 5
3. ‘행정업무의 효율적 운영’의 의의 ························································· 6
4. 행정업무운영 제도의 발전과정 ···························································· 7
제2장 공문서 관리 등 행정업무의 처리 19
제1절 공문서의 작성 및 처리 ································································21
1. 문서의 개요 ····················································································· 21
2. 문서의 성립과 효력 발생 ································································ 29
3. 문서작성의 일반원칙 ······································································· 32
4. 문서의 작성 기준 ············································································ 42
5. 문서의 구성 체계 ············································································ 48
6. 문서의 기안 ····················································································· 58
7. 검토 및 협조 ··················································································· 85
8. 결 재 ······························································································· 90
9. 문서의 등록 ····················································································· 96
10. 문서의 시행 ····················································································· 98
11. 문서의 접수 및 처리 ····································································· 108
제2절 업무관리시스템의 구축·운영 ····················································· 116
1. 업무관리시스템의 의의 ···································································· 116
2. 업무관리시스템의 구축·운영 ·························································· 117
3. 업무관리시스템의 연계 ···································································· 120
4. 업무관리시스템 등의 표준관리 ························································ 121
5. 업무관리시스템의 활용(영 제23조제2항) ········································· 121
6. 업무관리시스템의 보안 ···································································· 121
7. 정부전자문서유통지원센터 ······························································· 125
제3절 서식의 제정 및 활용 ··································································128
1. 서식의 의의 ····················································································· 128
2. 서식의 설계 ····················································································· 129
3. 서식의 승인 및 관리 ······································································· 143
제4절 관인의 관리 ·················································································145
1. 관인의 의의 ····················································································· 145
2. 관인의 종류 ····················································································· 149
3. 관인의 규격 ····················································································· 151
4. 관인의 조각 및 사용 ······································································· 151
5. 관인의 등록 및 재등록 ···································································· 154
6. 관인의 폐기 ····················································································· 159
7. 관인의 공고 ····················································································· 160
제3장 행정업무의 효율적 수행 161
제1절 행정협업의 촉진 ··········································································163
1. 행정협업의 촉진 ·············································································· 163
2. 협업과제 발굴과 운영 ····································································· 164
3. 협업의 촉진과 지원 ········································································· 167
4. 협업시스템 ······················································································· 169
5. 협업시스템의 구축·운영 ································································· 170
6. 협업시스템의 활용 촉진(영 제46조의3제1항 및 제2항) ·················· 173
제2절 행정협업조직의 설치?운영 ··························································174
1. 행정협업조직의 의의 ······································································· 174
2. 행정협업조직의 필요성 ···································································· 176
3. 행정협업조직의 설치?운영 ································································ 177
제3절 지식행정의 활성화 ··································· 181
1. 지식행정 ·························································································· 181
2. 지식행정시스템 ·············································································· 184
3. 지식활동 ·························································································· 195
4. 지식활성화 인센티브 부여 방안 ······················································ 208
5. 대한민국 지식대상 운영 ·································································· 213
6. 지식행정 활성화 계획 수립 ····························································· 216
제4절 정책연구의 관리 ···································· 220
1. 정책연구 ························································································ 220
2. 정책연구의 관리 ············································································ 222
3. 정책연구과제의 선정 ····································································· 226
4. 연구자의 선정 ··············································································· 235
5. 정책연구의 진행 ············································································ 243
6. 정책연구결과의 평가 및 관리 ························································ 246
7. 정책연구결과의 활용 ····································································· 250
8. 정책연구의 공개 ············································································ 253
9. 정책연구심의위원회 설치·운영 ····················································· 255
10. 정책연구 성과점검 ········································································· 261
11. 온-나라 정책연구시스템 구축·운영 ·············································· 263
제5절 영상회의의 운영 ···································· 267
1. 영상회의 개요 ················································································· 267
2. 정부영상회의실 설치?운영 ································································ 269
3. 영상회의시스템 구축 및 연계?운영 ·················································· 271
제4장 행정업무의 관리 275
1. 업무의 분장 및 인계·인수 ····························································· 277
2. 업무편람의 작성·활용 ···································································· 291
3. 정책의 실명 관리 ············································································ 294
4. 행정업무개선 및 행정효율성진단 ····················································· 300
5. 행정업무운영 교육 및 감사 ····························································· 301
제5장 질의 및 답변 303
1. 문서관리 분야 ················································································· 308
2. 전산시스템 분야 ·············································································· 317
3. 관인관리 분야 ················································································· 320
부 록 325
? 행정 효율과 협업 촉진에 관한 규정·시행규칙 ································ 327
제1장 행정업무 운영 개요 1
1. 업무의 의의 ························································································ 3
2. 운영의 의의 ························································································ 5
3. ‘행정업무의 효율적 운영’의 의의 ························································· 6
4. 행정업무운영 제도의 발전과정 ···························································· 7
제2장 공문서 관리 등 행정업무의 처리 19
제1절 공문서의 작성 및 처리 ································································21
1. 문서의 개요 ····················································································· 21
2. 문서의 성립과 효력 발생 ································································ 29
3. 문서작성의 일반원칙 ······································································· 32
4. 문서의 작성 기준 ············································································ 42
5. 문서의 구성 체계 ············································································ 48
6. 문서의 기안 ····················································································· 58
7. 검토 및 협조 ··················································································· 85
8. 결 재 ······························································································· 90
9. 문서의 등록 ····················································································· 96
10. 문서의 시행 ····················································································· 98
11. 문서의 접수 및 처리 ····································································· 108
제2절 업무관리시스템의 구축·운영 ····················································· 116
1. 업무관리시스템의 의의 ···································································· 116
2. 업무관리시스템의 구축·운영 ·························································· 117
3. 업무관리시스템의 연계 ···································································· 120
4. 업무관리시스템 등의 표준관리 ························································ 121
5. 업무관리시스템의 활용(영 제23조제2항) ········································· 121
6. 업무관리시스템의 보안 ···································································· 121
7. 정부전자문서유통지원센터 ······························································· 125
제3절 서식의 제정 및 활용 ··································································128
1. 서식의 의의 ····················································································· 128
2. 서식의 설계 ····················································································· 129
3. 서식의 승인 및 관리 ······································································· 143
제4절 관인의 관리 ·················································································145
1. 관인의 의의 ····················································································· 145
2. 관인의 종류 ····················································································· 149
3. 관인의 규격 ····················································································· 151
4. 관인의 조각 및 사용 ······································································· 151
5. 관인의 등록 및 재등록 ···································································· 154
6. 관인의 폐기 ····················································································· 159
7. 관인의 공고 ····················································································· 160
제3장 행정업무의 효율적 수행 161
제1절 행정협업의 촉진 ··········································································163
1. 행정협업의 촉진 ·············································································· 163
2. 협업과제 발굴과 운영 ····································································· 164
3. 협업의 촉진과 지원 ········································································· 167
4. 협업시스템 ······················································································· 169
5. 협업시스템의 구축·운영 ································································· 170
6. 협업시스템의 활용 촉진(영 제46조의3제1항 및 제2항) ·················· 173
제2절 행정협업조직의 설치?운영 ··························································174
1. 행정협업조직의 의의 ······································································· 174
2. 행정협업조직의 필요성 ···································································· 176
3. 행정협업조직의 설치?운영 ································································ 177
제3절 지식행정의 활성화 ··································· 181
1. 지식행정 ·························································································· 181
2. 지식행정시스템 ·············································································· 184
3. 지식활동 ·························································································· 195
4. 지식활성화 인센티브 부여 방안 ······················································ 208
5. 대한민국 지식대상 운영 ·································································· 213
6. 지식행정 활성화 계획 수립 ····························································· 216
제4절 정책연구의 관리 ···································· 220
1. 정책연구 ························································································ 220
2. 정책연구의 관리 ············································································ 222
3. 정책연구과제의 선정 ····································································· 226
4. 연구자의 선정 ··············································································· 235
5. 정책연구의 진행 ············································································ 243
6. 정책연구결과의 평가 및 관리 ························································ 246
7. 정책연구결과의 활용 ····································································· 250
8. 정책연구의 공개 ············································································ 253
9. 정책연구심의위원회 설치·운영 ····················································· 255
10. 정책연구 성과점검 ········································································· 261
11. 온-나라 정책연구시스템 구축·운영 ·············································· 263
제5절 영상회의의 운영 ···································· 267
1. 영상회의 개요 ················································································· 267
2. 정부영상회의실 설치?운영 ································································ 269
3. 영상회의시스템 구축 및 연계?운영 ·················································· 271
제4장 행정업무의 관리 275
1. 업무의 분장 및 인계·인수 ····························································· 277
2. 업무편람의 작성·활용 ···································································· 291
3. 정책의 실명 관리 ············································································ 294
4. 행정업무개선 및 행정효율성진단 ····················································· 300
5. 행정업무운영 교육 및 감사 ····························································· 301
제5장 질의 및 답변 303
1. 문서관리 분야 ················································································· 308
2. 전산시스템 분야 ·············································································· 317
3. 관인관리 분야 ················································································· 320
부 록 325
? 행정 효율과 협업 촉진에 관한 규정·시행규칙 ································ 327